Effective Date: 6/28/2024
Thank you for choosing 1st Pain Specialists. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://1stpainspecialists.com/, use our Virtual Care services, or otherwise interact with us. Please read this policy carefully. By accessing or using our services, you agree to be bound by the terms and conditions described herein.
1. Information We Collect
We may collect the following types of information when you use our services:
* Personal Information: Identifying data such as name, contact information (e.g., email address, phone number), and relevant medical history for Virtual Care consultations.
* Insurance Information: Details including insurance carrier, policy number, claim information, effective date, and any other pertinent data required for insurance claim processing.
2. How We Use Your Information
We utilize the information we collect for the following purposes:
* To facilitate Virtual Care consultations and provide medication services tailored to your needs.
* To efficiently process and fulfill medication orders, ensuring timely delivery.
* To engage with you, including sending updates and responding to inquiries promptly.
3. Sharing Your Information
We prioritize the confidentiality of your information and do not sell or rent it to third parties. However, we may disclose your data under the following circumstances:
* With healthcare providers involved in your Virtual Care consultations to optimize care.
* With our service providers who assist in medication delivery or operational support.
* With our billing company to facilitate insurance billing processes.
* When mandated by applicable law or to safeguard our legal rights.
4. Security of Your Information
We employ robust security measures to safeguard your data against unauthorized access or disclosure. Nevertheless, we cannot guarantee absolute security due to the inherent risks associated with data transmission over the internet.
5. Your Choices
You retain the option to update your personal information or preferences by contacting us at https://1stpainspecialists.com/.
6. Changes to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. We will notify you of significant updates by posting the revised policy on our website.
7. Contact Us
For any queries regarding this Privacy Policy or our practices, please reach out to us at: info@1stpainspecialists.com
8. SMS Terms And Conditions Upon messaging opt-in, the end user agrees to receive messages from 1st PAIN SPECIALISTS regarding GENERAL COMMUNICATIONS & CUSTOMER SUPPORT. End users can opt-out by replying STOP or request more information by replying HELP. Message frequency varies. Message and data rates may apply. If you need assistance or have questions about our SMS service, reply with “HELP” to any SMS message you receive, or contact our customer support team at 800-657-9891.
9. “No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties”